1. Introduction
As a credit card holder, it is important to keep track of your credit card bills and statements. For those who receive their bills in English, it can be confusing and frustrating to find the correct English address to contact the bank. In this article, we will provide you with a step-by-step guide on how to find the English billing address for your China Merchants Bank (招商银行) credit card.
2. Method 1: Contact the Customer Service Center
One of the easiest ways to find your credit card's English billing address is to contact the customer service center of China Merchants Bank. You can call the toll-free customer service hotline at 95555, and speak to a representative who can assist you with your query. Alternatively, you can also send an email to the bank's customer service center at service@cmbchina.com, requesting for your English billing address.
3. Method 2: Check Your Credit Card Statement
Another way to find your credit card's English billing address is to check your credit card statement. Your statement should contain all the necessary contact information for the bank, including their English billing address. If you have discarded your previous statements, you can request for a copy of your statement from the bank, and they will send it to you via email or mail.
4. Method 3: Check the Bank's Official Website
The bank's official website is also a good source of information for finding your credit card's English billing address. Navigate to the bank's website, and look for the "Contact Us" or "Customer Service" section. From there, you can find the bank's English mailing address, telephone and fax numbers, as well as their email address.
5. Method 4: Visit a Branch in Person
If you prefer to do things the old-fashioned way, you can always visit a China Merchants Bank branch in person. The bank's staff will be able to provide you with the English billing address for your credit card, and assist you with any other queries you may have regarding your account.
6. Conclusion
In summary, there are several methods to find the English billing address for your China Merchants Bank credit card. You can contact the bank's customer service center, check your credit card statement, check the bank's official website, or visit a branch in person. By following these steps, you can quickly and easily obtain the necessary information to manage your credit card account.
